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Guest Services Coordinator

2 months ago

Lewiston, Idaho, United States Zany's Full time

Zany's is on the lookout for a Hospitality Host to enhance our guest experience. This role serves as the initial point of interaction for visitors, necessitating a friendly and professional attitude to deliver outstanding customer service. The Hospitality Host will welcome guests, oversee wait times, guide patrons to their seating areas, and ensure a delightful experience during their time with us.

  • Greet guests warmly upon arrival
  • Provide precise wait time estimates and manage guest lists
  • Handle incoming calls, take reservations, and relay messages
  • Guide customers to their assigned seating
  • Assist in presenting the menu and inform guests about their servers
  • Collaborate with wait staff to coordinate seating arrangements
  • Keep the reception area tidy and welcoming
  • Offer personalized attention to guests with special requirements
  • Support the service team as needed
  • Be open to learning various support roles within the establishment
  • Complete additional tasks as directed by management

About Happy Day Restaurants Corporation:

Happy Day Restaurants Corporation is a well-established entity in the restaurant industry, recognized for its commitment to exceptional service and quality products. With multiple dining establishments and a catering service, we pride ourselves on our dedication to community engagement and excellence in all operational facets.

We value our employees and provide avenues for professional growth and leadership development. Our commitment to supporting local initiatives and non-profits reflects our dedication to giving back to the community. If you are passionate about delivering quality service, we encourage you to consider this opportunity.