Front of House Coordinator

6 days ago


Key Biscayne, Florida, United States The Rusty Pelican Miami Full time
Are you passionate about delivering exceptional guest experiences? Do you possess strong communication skills and a friendly demeanor? If so, consider joining our team as a Host/Hostess at Rusty Pelican Miami.

Job Description
The Host/Hostess serves as the first point of contact for our guests, setting the tone for an unforgettable dining experience. This role requires excellent communication skills, a warm and welcoming attitude, and the ability to multitask in a fast-paced environment. As a member of our front-of-house team, you'll have the opportunity to build lasting relationships with our guests and contribute to the success of our restaurant.

Key Responsibilities
* Create a positive first impression for our guests* Manage the seating chart to ensure efficient seating and minimize wait times* Provide clear and concise information to guests regarding wait times and menu options* Respond promptly to guest inquiries and resolve any issues that may arise* Collaborate with servers, bussers, and managers to ensure seamless service delivery* Maintain a clean and organized front-of-house area, including the host stand and entryway* Participate in special events and support the team as needed

Requirements
* Excellent communication and interpersonal skills* Friendly and approachable demeanor* Ability to multitask and stay calm under pressure* Strong organizational skills and attention to detail* Prior experience as a Host/Hostess or in a customer-facing role is preferred but not required* Flexibility to work varied shifts, including evenings, weekends, and holidays

Benefits
* Competitive salary: $18-20 / hour* Paid sick time, employee meals, and EAP benefits* Opportunities for career growth and advancement* Comprehensive health plans, life insurance, and 401(k) plan with employer match after one year of employment* Participation in the PRIDE program for demonstrating company values* Discounts on meals and merchandise

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