Dining Host

6 days ago


Key Biscayne, Florida, United States The Rusty Pelican Miami Full time
Company Overview
Rusty Pelican Miami is a premier waterfront dining destination, renowned for its dazzling views, contemporary American cuisine, and glamorous décor. As a leading restaurant in the area, we take pride in delivering exceptional guest experiences. Our team members are essential to achieving this goal, and we're seeking a skilled Host/Hostess to join our team.

Salary
$18-20 / hour

About the Role
The Host/Hostess plays a vital role in creating a warm and welcoming atmosphere for our guests. This involves greeting them upon arrival, escorting them to their table, and ensuring their dining experience is exceptional. You'll also be responsible for managing seating charts, responding to guest inquiries, and assisting fellow team members as needed.

Key Responsibilities
* Greet guests with a friendly attitude and make them feel welcome* Manage the seating chart to ensure efficient seating and balance between guest preferences and server sections* Provide accurate wait times and keep guests comfortable during their wait* Answer phone calls, take reservations, and manage the guest list* Maintain a clean and organized front-of-house area, including the host stand and entryway* Communicate effectively with servers, bussers, and managers to ensure a seamless guest experience* Handle guest inquiries and concerns with professionalism and a positive attitude* Assist with other tasks as needed, including helping with special events

Requirements
* Excellent communication and interpersonal skills* A friendly, outgoing personality with a passion for customer service* Ability to multitask and stay calm under pressure in a busy environment* Strong organizational skills and attention to detail* Prior experience as a Host/Hostess or in a customer-facing role is preferred but not required* Must be able to work flexible hours, including evenings, weekends, and holidays

Benefits
* Competitive salary: $18-20 / hour* 24 hours paid sick time renewed yearly* Management referral program with up to a $4,000 payout for qualifying management positions* Employee meals - free meal for every eight-hour shift* Employee assistance program (EAP) to assist with work-life balance* Paid vacation starting at one week per year* Moral (PRIDE) program - rewarding employees with prizes for exemplifying company values* Comprehensive health plans, employer-paid life insurance, supplemental benefit plans, and 401(k) with annual employer match after one year of employment

Why Join Us?
Rusty Pelican Miami offers a dynamic work environment where you can grow and develop your skills. We value our team members and provide opportunities for advancement and professional growth.

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