Customer Service Lead

12 hours ago


Key Largo, Florida, United States Burlington Full time

About Us

Burlington Stores, Inc. is a rapidly growing retail brand that provides a positive shopping experience to customers. We are committed to workplace diversity and offer various training and development opportunities for our associates.

We have an exciting opportunity for a Part Time Customer Service Lead to join our team at our Key Largo location. This role plays a critical part in leading day-to-day customer service initiatives and ensuring exceptional customer experiences.

Job Summary

The Part Time Customer Service Lead will be responsible for:

  • Modeling company core values and Our Burlington philosophy
  • Driving improvement of friendliness, speed of checkout, and customer feedback surveys
  • Maintaining a neat and orderly front-end area
  • Coordinating meal and break periods and monitoring schedule adherence

Requirements

Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods.

What We Offer

We offer a competitive wage, flexible hours, and an associate discount. Part-time associates may be eligible for benefits, paid time off, and holidays. We provide opportunities for growth and development, and our associates make a difference in the lives of customers, colleagues, and communities.



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