Client Relationship Manager

3 days ago


Indianapolis, Indiana, United States E-gineering, Inc. Full time
Job Description:

We are seeking a skilled Client Relationship Manager to join our team at E-gineering, Inc. in Indianapolis, IN. This is a W-2 position that requires candidates to live near Indianapolis, IN.

The ideal candidate will have experience in account management, sales, or project management and be familiar with Agile Methodology (Scrum). They will also possess excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and internal teams.

About the Role:

  • Manage multiple projects and priorities simultaneously in a fast-paced environment.
  • Establish an understanding of the client's needs for Engagement Management and ensure that E-g establishes clear responsibilities for meeting the client's expectations.
  • Create an account-based marketing strategy and approach to build new relationships throughout the client's organization.

Key Responsibilities:

  • Client Relationship Management: Develop and maintain strong, trusted relationships with clients, ensuring their needs and expectations are met or exceeded.
  • Project Engagement Success: Communicate with the client's key stakeholder(s) and E-g's team lead(s) periodically to understand and monitor engagement goals, barriers to success, and risks.
  • Escalation Point-of-Contact: Serve as the Escalation Point-of-Contact for the client and E-g team members.

Benefits:

  • Full Medical: E-g pays 100% of the premium for employees AND additional family members.
  • 401K: Up to a 5% match with immediate vesting.
  • Employee Owned: E-g is a 100% employee-owned company.
  • Generous paid time off, three (3) weeks starting, four (4) weeks after four years, and five (5) weeks after seven years.

Estimated Salary: $80,000 - $120,000 per year, depending on experience.



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