Logistics Relationship Manager

4 days ago


Indianapolis, Indiana, United States Spot Freight Inc Full time
Freight Account Representative

About Us:

Spot Freight Inc is one of the fastest-growing companies in North America, consistently ranked on the Inc. 5000's Fastest Growing Companies list and recently selected for Selling Power's Best Companies to Sell for three consecutive years.

We've grown from two people in a small office to over 350 employees between our Indianapolis and Charlotte locations. Our aggressive hiring goals and expansion plans aim to open multiple offices across the United States by 2023.

Your Role:

You will be working closely with our carriers, negotiating rates and terms of freight movement to provide excellent customer service and grow business. This role requires discretion and good judgment to manage and troubleshoot all aspects of freight movement.

Key Responsibilities:

  • Business Development: Procure, negotiate, and secure carriers to move available freight in a timely and cost-effective manner to meet clients' needs while establishing essential relationships.
  • Customer Growth: Provide consistent and exceptional service levels to carriers and internal customers to ensure pipeline growth and expand future capacity opportunities.
  • Relationships: Develop and grow carrier relationships through lead generation, cold-calling, and referrals.
  • Freight Operations: Analyze carriers and the freight market to best meet our customers' freight needs. Work with Account Management to secure the best viable options and track when necessary.
  • Results: Achieve and exceed monthly sales margin expectations, ensure carrier service levels and KPIs are met.
  • Communication: Proactively communicate with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitate resolution of carrier problems with shipment/deliveries.

Skill Requirements:

  • Bachelor's degree or 3 years of sales experience in the logistics industry preferred.
  • Ability to thrive in a fast-paced environment and meet performance metrics.
  • Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilient.
  • Organization and attention to detail.
  • Adaptability, multi-tasking ability, sense of urgency.
  • Team player who can connect with others but also produce independent results.

What We Offer:

A comprehensive compensation package, including an estimated annual salary of $75,000 - $100,000 based on experience, plus benefits such as medical, dental, and vision insurance, company-paid STD and life insurance, 401k with employer match, paid time off, modern downtown office facilities, and more.

We're committed to equal employment opportunities and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.



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