Bilingual Customer Care Representative

5 days ago


Pahrump, Nevada, United States UnitedHealth Group Full time
Unlock Your Potential in a Fast-Growing Environment

Career advancement opportunities abound at UnitedHealth Group, where we empower our bilingual customer care representatives to excel in a dynamic and supportive environment. As a key member of our team, you'll have the chance to develop your skills, build your confidence, and make a meaningful impact on the lives of our customers.

Key Responsibilities:
  • Provide exceptional customer service to our members, addressing their concerns and resolving issues in a timely and professional manner.
  • Collaborate with internal specialists to ensure seamless communication and effective problem-solving.
  • Utilize your language skills to communicate with customers in English and Spanish, fostering trust and understanding.
  • Stay up-to-date on healthcare-related topics, enabling you to provide accurate and informative responses to customer inquiries.
Requirements:
  • High school diploma or equivalent required; 2+ years of customer service experience in a call-center environment or medical office setting preferred.
  • Bilingual fluency in English and Spanish essential.
  • Proficiency in Microsoft Office applications, including Word, Outlook, and Excel.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities with ease.
What We Offer:
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A competitive hourly rate of $32.55, with opportunities for growth and advancement.
  • A supportive and inclusive work environment, where diversity and inclusion are valued.
  • Professional development opportunities, including training and mentorship programs.

At UnitedHealth Group, we're committed to creating a healthier world, one community at a time. Join our team and discover a career that's as rewarding as it is challenging. Apply today and take the first step towards a brighter future



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