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Customer Service Representative
2 months ago
Position Title: Cashier
Job Category: Operations
Job Details:
Overview:
A Cashier plays a crucial role in our Star Nursery team. As one of the first points of contact for customers, our Cashiers are responsible for ensuring a smooth and enjoyable checkout experience. They accurately process transactions while maintaining a positive demeanor and professionalism throughout the sales process.
Key Responsibilities:
- Process customer transactions efficiently
- Maintain cleanliness and organization at the front end
- Answer incoming calls
- Assist in stocking merchandise
- Ensure merchandise is tidy and dust-free
- Verify pricing consistency
- Perform floor sweeping as required
- Create and order signage as needed
- Dispose of trash appropriately
- Restock shelves and end caps
- Other duties as assigned
Physical Requirements:
- Frequent bending, twisting, and rotating of the body
- Standing for extended periods and walking regularly
- Occasional climbing
- Consistent use of arms in various positions
- Frequent lifting of items weighing up to 35 pounds
- Occasional handling of heavier items up to 50 pounds
- Regular movement of merchandise weighing between 10 to 25 pounds
- Occasional stocking of overhead shelves with lighter items
- Constant hand and finger dexterity
- Consistent hand-eye coordination
Essential Skills:
- Friendliness: Expert
- Customer Service: Advanced
- Reliability and Dependability: Expert
- Safety Compliance: Expert
- Patience: Advanced
- Problem-Solving & Initiative: Some Knowledge
- Attention to Detail: Expert
- Cash Handling: Advanced
Commitment: Dedicated to tasks with loyalty and integrity.
Education:
Preferred: High School diploma or equivalent.
Experience:
Preferred: Previous experience in Customer Service and at least 1 year of Cash Handling experience.