Workplace Experience Manager

2 weeks ago


Brooklyn Center, Minnesota, United States Regus Management Group, LLC Full time
About the Role

We are seeking a highly skilled and experienced Community Manager to join our team at Regus Management Group, LLC. As a Community Manager, you will be responsible for the smooth operation of our center, ensuring that our customers receive exceptional service and have a great working environment.

Key Responsibilities
  • Manage the day-to-day operations of the center, including customer service, sales support, and team management.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Collaborate with the sales team to identify new business opportunities and develop sales plans.
  • Provide training and coaching to team members to ensure they have the skills and knowledge needed to deliver exceptional customer service.
  • Monitor and analyze key performance indicators (KPIs) to measure the success of the center and identify areas for improvement.
Requirements
  • 3+ years of experience in customer service, sales, or a related field.
  • Proven track record of delivering exceptional customer service and driving sales growth.
  • Strong leadership and team management skills, with the ability to motivate and develop team members.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer
  • A competitive total compensation package, including a base salary and bonus structure.
  • A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
  • A bright and inspiring work environment, with opportunities for professional growth and development.
  • A professional workplace community, with a focus on collaboration and teamwork.


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