Director of Operations

4 weeks ago


Venice, California, United States Gjelina Group Full time

h3JobDescription/h3pJobTitle:DirectorofOperations/ppJobSummary:/ppTheDirectorofOperationsisresponsibleforoverseeingthefront-of-house(FOH)operationsformultiplelocations,includinghiring,developing,andtrainingtheFOHmanagementteam.Thisrolerequiresstrongleadershipandcommunicationskills,aswellastheabilitytomanagefinancialcontrolsandimplementpoliciesandprocedures./ppbKeyResponsibilities:/b/pulliLeadbyexampleandmodelcorrectbehaviorandadherencetocompanypoliciesandprocedures./liliReportfordutyontimeandcommunicateclearlyandconciselywithallteammembers./liliManageandensurepropertrainingofstaff,includingMarkettrainingwhenpossible./liliOverseehiring,training,andongoingmanagementofGeneralManagers,Floor,andallFOHpositions./liliAssistwithmanagementevaluationsandestablishdevelopmentandperformancegoalsforteammembers./liliEnsureproperexecutionofallcompanymandatesandmaintainanopen-doorpolicy/one-on-onewithstaff./liliServicestandardsineachunitcommunicatedandconsistentlyevaluate./liliEfficientstaffingvs.needsvs.economics;ensuringthatappropriateFOHstaffingneedsaremetforeachoperation./liliReviewoftheweeklyP&L,leadkeyinitiativestoreducecostandmanageaccordingtoEBITDAgoals./li/ulpbRequirements:/b/pulliBachelor'sdegreeinhospitalityorequivalentexperiencedesired./lili7+years'experiencepreferredinhospitalityfield,includingprogressiveleadershipexperience./lili3+years'experienceoffullP&Lresponsibilitiesandexperience./liliSelf-starterwithexcellentorganization,presentation,customerservice,andcommunicationskills./liliManageandcultivateateamenvironment./liliWorkcalmlyandeffectivelyunderpressure./liliProblem-solvingabilities,beself-motivated,andorganized./liliLeadershipskillswiththeabilitytocoachandmentorstaffinthedepartment./liliDemonstratesgoodjudgment,integrity,trust,ethics,andvalues./liliExcellentcommunicationskills(bi-lingualEnglishandSpanishaplus,butnotrequired)./liliGoodunderstandingandeasewithMicrosoftOffice./liliMustbeavailabletoworkaflexiblescheduletoincludeevenings,weekendshifts,andholidays./liliStrongcommunicationskills(writtenandverbal)./liliAbilitytousediscretionandprovidedirectiontotheteam./liliMustthriveinafast-pacedenvironment./liliMusthaveastrongworkethic,trust,integrity,andaccountability./liliExceptionaltimemanagementandorganizationalskills./liliAbilitytoprovideexceptionalguestservicethatexceedsexpectations./liliAbilitytoexerciseindependentjudgment./liliDetailandaction-oriented./liliMustbeabletofollowallsafety,health,andsanitationprocedures./li/ulpbWorkEnvironment:/b/ppTheworkenvironmentmaybemoderatewithsurroundingareasthatmaybewet,hot/cold,slippery,orhumid./ppbEqualOpportunityEmployer:/b/ppTheGjelinaGrouphascreatedaclimateofpurposefulinclusion,anenvironmentwhereallcanfeelaffirmed,safe,valued,andgiventheopportunitytothrivewithinthecompany.Weappreciateandacknowledgethediversityofhumanity,adiversitywhichincludesdifferences,sex,age,race,ethnicity,andnationalorigin,rangeofabilities,sexualorientation,genderidentity,genderexpression,financialmeans,education,andpoliticalperspective.Thesebeliefsandpracticesapplytoalloftheactivitiesofourbusiness,includingdecisionsforcareeropportunitiesoremployment.



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