Hospitality Front Line Associate
1 week ago
Job Summary:
SUN HOSPITALITY INC is seeking a highly skilled and customer-focused Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience.
Key Responsibilities:
- Guest Services: Greet guests in a friendly and professional manner, handle check-in and check-out procedures, and respond to guest inquiries and requests.
- Front Desk Operations: Manage the front desk area, including handling cash and credit transactions, posting charges to guest accounts, and maintaining accurate records.
- Communication: Communicate effectively with guests, colleagues, and other departments to ensure seamless operations and resolve any issues that may arise.
- Customer Service: Provide exceptional customer service, responding to guest needs and concerns in a timely and professional manner.
- Teamwork: Collaborate with other departments to ensure a smooth and efficient operation, including sharing information and coordinating efforts as needed.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: Previous experience in a front desk or customer service role preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong attention to detail.
- Availability: Ability to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer:
- Competitive Pay: Starting rate of $14.50 per hour, with opportunities for raises and promotions.
- Benefits: Employee discount, flexible schedule, and paid time off.
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