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Front Desk Associate

2 months ago

Tracy, California, United States Brookdale Tracy Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Receptionist at Brookdale Tracy. As a key member of our community, you will be responsible for providing exceptional service to our residents, families, and visitors.

Key Responsibilities
  • Greets and Assists Visitors: Greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
  • Mail and Package Management: Sort, deliver, and collect incoming/outgoing community and resident mail, and may be asked to perform basic office/clerical functions, and maintain visitor logs.
  • Emergency Response: Respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Requirements

To be successful in this role, you will need:

  • Excellent Communication Skills: Ability to effectively communicate with residents, families, and staff.
  • Organizational Skills: Ability to prioritize tasks and manage multiple responsibilities.
  • Customer Service Focus: Commitment to providing exceptional service to our residents and families.
What We Offer

As a Receptionist at Brookdale Tracy, you will have the opportunity to work in a dynamic and supportive environment. We offer a competitive salary and a range of benefits, including:

  • Health Insurance: Comprehensive health insurance plan.
  • Life Insurance: Basic life insurance coverage.
  • Retirement Plan: 401(k) plan with company match.
  • Professional Development: Opportunities for training and professional growth.
Brookdale Tracy

Brookdale Tracy is a leading provider of senior living communities. We are committed to providing exceptional service and care to our residents and families. Our team is dedicated to making a positive impact in the lives of those we serve.