Insurance Benefits Specialist

19 hours ago

Fort Washington, Pennsylvania, United States Aon Full time
Job Title: Insurance Benefits Specialist

Aon is seeking a highly skilled Insurance Benefits Specialist to join our team. This role will support our Affinity Insurance Services group in the AICPA Insurance Programs Department and will be based out of the Fort Washington, PA office with a Hybrid 4 days in the office schedule.

The successful candidate will be responsible for overseeing and processing beneficiary changes, assignment of benefits, and life insurance and disability claims submissions for the Insurance Trust. They will also be accountable for supporting all customer communication, documentation, and timelines for legal issues or customer escalations, ensuring 100% accuracy on the balance scorecard.

Aon is committed to making better decisions for our clients and colleagues. We are a diverse and inclusive team that values innovation and collaboration. As an Insurance Benefits Specialist, you will have the opportunity to work with a talented team and make a meaningful impact on our clients' lives.

Key Responsibilities:

  • Respond to carrier communications via email and written correspondence
  • Identify customer issues requiring new business processing, increase in coverage and/or transfer issues that require carrier or technology intervention
  • Interact with other departments on various projects including new programs, products, and technology
  • Support knowledge management transfer within the department through training, quality, and intranet projects
  • Maintains customer records by updating account or policy information
  • Handles LTD and LTC waivers, approvals, and terminations
  • LTC verification of coverage
  • LTC death reconciliation, completed monthly
  • LTC waivers, completed monthly
  • Yearly life reconciliation for old waivers

Requirements:

  • Life, Accident and Health License, or to be obtained with 6 months of hire
  • 3-5 years processing Life, Health and Disability products
  • 2+ years of creating procedures and/or SOPs for support teams
  • Developed expertise in business rules and processes for Life, Health, and Disability products
  • Long Term Care experience is a plus
  • Working with an offshore vendor is a plus

What We Offer:

  • A comprehensive benefits package, including a 401(k) savings plan with employer contributions, an employee stock purchase plan, and consideration for long-term incentive awards
  • A diverse and inclusive work environment that values innovation and collaboration
  • Opportunities for professional growth and development
  • A competitive salary range of $50,000 to $55,000 annually

How to Apply:

If you are a motivated and detail-oriented individual with a passion for insurance and benefits, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].

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