Real Estate Closing Officer
2 weeks ago
Orchard is transforming the real estate landscape by simplifying the process of buying and selling homes. For many Americans, the journey of purchasing or selling a home can be lengthy, stressful, and fraught with uncertainty. Orchard has redefined this experience, offering innovative tools for home searching and the unique ability to purchase a new home prior to selling the current one. Customers enjoy a seamless experience through a personalized online dashboard, complemented by the expertise of top-tier Orchard real estate professionals.
With our headquarters in New York City and a team spread across the nation, Orchard proudly employs over 200 individuals. Our company is backed by leading investors such as Revolution, Firstmark, Accomplice, Navitas, and Juxtapose, who have also supported renowned brands like Pinterest, Airbnb, Shopify, and Sweetgreen. We are honored to be recognized by Crain's, Inc. 5000, Glassdoor, and Built In as one of the best workplaces.
About the Role
Orchard Title is in search of a skilled Escrow Officer to oversee the closing process and deliver an outstanding experience for our clients. The ideal candidate will be an experienced real estate professional with a deep understanding of residential closings. If you thrive in high-pressure, time-sensitive environments and can manage your own workload effectively, we encourage you to consider this opportunity. This is a full-time position reporting to the Director of Escrow.
Key Responsibilities
- Proactively pursue new business opportunities by participating in sales meetings, real estate events, and management discussions, while engaging with lending and banking sectors to enhance capture rates.
- Prepare closing disclosures, escrow agreements, and all necessary settlement documents in accordance with lender and buyer/seller directives.
- Communicate effectively and collaborate with various departments including Customer Experience, Brokerage, Contract Operations, and Funding to swiftly address and resolve any issues that may arise during the Title process.
- Ensure clear title by rectifying title defects, addressing existing liens and encumbrances, and confirming proper ownership vesting.
- Reconcile all financials with relevant invoices and tax obligations.
- Provide accurate lender closing instructions and supervise the receipt and appropriate distribution of funds, ensuring all outstanding checks and escrowed amounts are managed correctly.
- Adhere to Orchard Title policies and procedures in compliance with applicable laws, regulations, and company standards.
- A minimum of 3 years of experience as a Licensed Escrow Officer with an established book of business.
- Outstanding verbal and written communication skills that foster positive relationships both internally and externally.
- Proficiency in technology (Google Suite) and specialized software (e.g., Qualia); training will be provided if necessary.
- Familiarity with state-level escrow regulations enforced by the Department of Insurance.
- A collaborative mindset that prioritizes team success over individual achievement.
- A genuine passion for innovation and adaptability to change.
- Exceptional organizational skills and meticulous attention to detail.
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