Business Solutions Specialist
4 weeks ago
Q2 Software, Inc. is seeking a highly skilled Business Solutions Specialist to join our Integrated Services group based in Austin, TX. As a key member of our team, you will be responsible for delivering custom code solutions to clients, working closely with developers, management, and clients to ensure successful project outcomes.
Key Responsibilities:
- Communicate with clients to elicit, document, and guide project requirements and workflows
- Create use cases and report specifications for approval by clients and the Development team
- Effectively communicate with Management and project teams across the organization
- Gather specifications from clients and third-party vendors
- Assist and mentor teammates to provide leadership and evangelize best practices
- Ensure adherence to security, availability, confidentiality, and privacy policies and controls
Requirements:
- Bachelor's degree in business administration or related field, with a minimum of 5 years of related experience
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Motivated by providing excellent customer service
- Passion for technology and desire to join a winning team
- Experience contributing in an Agile development environment
- Familiarity with a Customer Relationship Management (CRM) system
- Experience with MS Visio or equivalent software
Benefits:
- Hybrid work opportunities
- Flexible time off
- Career development and mentoring programs
- Health and wellness benefits, including competitive health insurance offerings and generous paid parental leave
- Community volunteering and company philanthropy programs
- Employee peer recognition programs
Q2 Software, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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