Customer Service Representative

5 days ago


Aurora, Illinois, United States Aftermath Full time

About Aftermath

We are a leading provider of biohazard remediation and trauma cleanup services, with a strong commitment to customer satisfaction and community support.

Job Overview

As a Customer Advocate, you will play a critical role in supporting our customers through the insurance claim process, handling customer service issues, and working closely with our internal teams to ensure seamless service delivery.

Primary Responsibilities

  • Serve as the main point of contact for key customers using home owners insurance to pay for services
  • Obtain insurance information from customers, guide them through the claim process, and file claims on their behalf
  • Verify customers' insurance policy type, confirm coverage, and work with insurance adjusters to gather key information
  • Build relationships and communicate with customers throughout the duration of the job
  • Coordinate customer needs and situations with internal teams of Client Managers and Supervisors
  • Audit jobs to ensure all documents and information necessary for billing are accurate and complete

Experience and Skills

We are seeking a highly motivated and organized individual with 3-10 years of customer service or insurance experience. The ideal candidate will possess:

  • Outstanding organizational skills with strong attention to detail
  • Ability to work under pressure in a fast-paced, team-oriented office environment and via phone
  • Ability to use a computer and navigate various windows
  • B.A. or B.S. degree preferred
  • Ability to occasionally work outside of the normal 8:00a-4:30p M-F work week to maintain peak coverage


  • Aurora, Illinois, United States Versiti Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Versiti Inc.Key ResponsibilitiesProvide exceptional customer service to donors and stakeholders via phone and textRecruit new donors by creating an exceptional donor experience through assigned outbound call activityMeet...


  • Aurora, Illinois, United States Domino's Franchise Full time

    **Job Summary**Domino's Franchise is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries and complaints, and ensuring a positive experience for our customers.**Key...


  • Aurora, Illinois, United States Domino's Franchise Full time

    Job SummaryDomino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our crew, you will be responsible for providing exceptional customer service, preparing high-quality food, and maintaining a clean and organized restaurant environment.Key...


  • Aurora, Illinois, United States Domino's Pizza LLC Full time

    Job Summary:Domino's Pizza LLC is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our crew, you will be responsible for providing exceptional customer service, preparing high-quality food, and maintaining a clean and organized restaurant environment.Key...


  • Aurora, Illinois, United States Circle K Stores, Inc. Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers...


  • Aurora, Illinois, United States H.B. Fuller Full time

    Job SummaryH.B. Fuller is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer ManagementDevelop and maintain strong relationships with existing customers to ensure their...


  • Aurora, Illinois, United States H.B. Fuller Full time

    Job SummaryH.B. Fuller is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our valued clients.Key ResponsibilitiesCustomer ManagementDevelop and maintain strong relationships with customers to ensure their...


  • Aurora, Illinois, United States Meijer Full time

    As a family-owned business, Meijer prioritizes serving people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth, and development. Consider a career with us - take care of your career and your community Meijer Benefits Weekly pay Scheduling flexibility Paid parental...


  • Aurora, Illinois, United States CrossCountry Mortgage Full time

    Job Summary:CrossCountry Mortgage is seeking a highly motivated and energetic individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Taking inbound leads and gathering customer information to...


  • Aurora, Illinois, United States DSV AS Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at DSV A/S. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring timely and accurate processing of customer orders, and maintaining a high level of customer...


  • Aurora, Illinois, United States R1 RCM Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration department, you will play a critical role in ensuring the smooth and efficient registration process for our patients.Key ResponsibilitiesRegistration and Data Collection: Accurately and...


  • Aurora, Illinois, United States DSV AS Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at DSV A/S. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesCustomer ServiceProcess...


  • Aurora, Illinois, United States Samaritan's Purse Full time

    Job DescriptionAbout the RoleSamaritan's Purse is seeking experienced customer service professionals to join our Operation Christmas Child (OCC) Processing Center Team. As a Seasonal Customer Service Representative, you will play a vital role in welcoming, equipping, and coaching thousands of volunteers to process OCC shoebox gifts.Key ResponsibilitiesWork...


  • Aurora, Illinois, United States Samaritan's Purse Full time

    Job DescriptionAbout the RoleSamaritan's Purse is seeking experienced customer service professionals to join our Operation Christmas Child (OCC) Processing Center Team. As a Seasonal Customer Service Representative, you will play a vital role in welcoming, equipping, and coaching thousands of volunteers to process OCC shoebox gifts.Key ResponsibilitiesWork...


  • Aurora, Illinois, United States Workoo Technologies Full time

    About the Job**Customer Support and Self-Service Representative**At Workoo Technologies, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Support and Self-Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring...


  • Aurora, Illinois, United States DSV Full time

    Job Summary: As a Customer Service Agent at DSV, you will play a vital role in ensuring customer satisfaction through exceptional service. Your primary responsibility will be to assist customers with inquiries and issues related to their shipments and deliveries.Key Responsibilities:Coordinate shipments and deliveries to meet customer expectationsResolve any...


  • Aurora, Illinois, United States H.B. Fuller Full time

    About the Role:H.B. Fuller is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our valued customers.Key Responsibilities:Customer Management: Serve as the single-point-of-contact for assigned customers, ensuring...


  • Aurora, Illinois, United States Compass Group USA Full time

    Job SummaryWe are seeking a skilled Cashier to join our team at Compass Group USA. As a Cashier, you will be responsible for providing excellent customer service, handling cash transactions, and maintaining a clean and organized workspace.Key ResponsibilitiesPerform sales transactions in a timely and accurate mannerMake change, accept declining balance...


  • Aurora, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesAppointment SchedulingCoordinate patient appointments and...


  • Aurora, Illinois, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our retail pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer...