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Patient Access Coordinator
2 months ago
We are seeking a highly skilled Patient Access Specialist to join our team at Ensemble Health Partners. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient flow of patient information and services.
Key Responsibilities- Assign accurate Medical Record Numbers (MRNs) and complete medical necessity/compliance checks
- Provide excellent customer service and communicate effectively with patients, families, and healthcare teams
- Collect and process insurance information, physician orders, and other relevant data
- Operate the telephone switchboard and relay incoming, outgoing, and inter-office calls as needed
- Conduct quality audits and reporting to ensure accurate and timely accounts
- Pre-register patient accounts prior to visits and collect point-of-service collections
- Explain and distribute patient education documents, including consent forms and important messages from Medicare and Tricare
- 1+ year of customer service experience
- High School Diploma/GED required
- Certified Revenue Cycle Representative (CRCR) certification required within 9 months of hire
We are a leading provider of technology-enabled revenue cycle management solutions for health systems. Our mission is to empower our people to challenge the status quo and make a meaningful difference in the lives of our patients and communities. We offer a comprehensive benefits package, tuition reimbursement, and opportunities for career advancement.
