Guest Services Coordinator
1 week ago
As a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, managing hotel operations, and ensuring a seamless stay for our guests. If you possess a positive attitude, excellent communication skills, and a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities- Guest Service: Greet and register guests, provide information about hotel services and facilities, and ensure a warm and welcoming experience for all guests.
- Hotel Operations: Manage the front desk, handle guest inquiries, and maintain accurate records of guest stays.
- Team Collaboration: Work closely with other departments to ensure seamless operations and provide excellent service to our guests.
- Problem-Solving: Anticipate, prevent, and resolve guest complaints and issues in a professional and courteous manner.
- Education: High school diploma or equivalent required; college coursework in a related field is helpful.
- Experience: Previous experience in a hotel or related field is preferred.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and a positive attitude.
Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.
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