Senior Manager of Hotel Operations
1 month ago
The General Manager serves as the chief strategic leader for the property, overseeing all operational aspects, including optimizing property performance, driving profitability, and enhancing revenue streams. This role is crucial in executing the brand's service strategy and ensuring guest satisfaction is consistently met or exceeded.
Key Responsibilities
- Operational Management: Directs the daily operations of the property, ensuring that service programs are effectively implemented and maintained.
- Sales and Marketing: Collaborates with the sales team to develop and execute strategies that enhance market presence and revenue generation.
- Financial Oversight: Monitors financial performance, manages budgets, and takes necessary actions to achieve profitability goals.
- Human Resources: Leads human resource initiatives, including recruitment, training, and performance management to foster a high-performing team.
- Stakeholder Engagement: Maintains strong relationships with property stakeholders, providing updates on performance and addressing any concerns.
- Compliance and Standards: Ensures adherence to brand standards and regulatory requirements across all operations.
Candidate Profile
Education: A degree in Business Administration, Hospitality Management, or a related field is preferred. Experience: A minimum of 4 years in a managerial role within the hospitality sector is required, with a focus on guest services, operations, or sales.
Compensation and Benefits
The salary range for this position is competitive, complemented by a comprehensive benefits package including health care, retirement plans, and employee discounts.
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