Healthcare Customer Service Specialist

2 weeks ago


Draper, Utah, United States Insight Global Full time
Customer Service Representative - Healthcare

Insight Global is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the healthcare industry.

Key Responsibilities:

  • Answer incoming calls from customers with questions about account balances, card activation, application status, Treasury guidelines and regulations, and internal procedures.
  • Work to resolve customer issues quickly and efficiently.
  • Utilize excellent communication and interpersonal skills to maintain a calm and professional demeanor under pressure.

Requirements:

  • 1+ year of Customer Service experience analyzing and solving customer's problems.
  • 1+ year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties.
  • An education level of at least a High School Diploma or GED.
  • Available to work 40 hours per week anytime within the operating hours of the site.
  • Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications.
  • Ability to work onsite 5 days per week.

What We Offer:

  • A competitive hourly rate of $20.
  • A 3-month contract to hire opportunity with the potential for long-term employment.

About Insight Global:

We are a leading provider of staffing solutions for the healthcare industry. Our team is dedicated to delivering exceptional service and support to our clients and candidates.



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