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Customer Service Representative

2 months ago

Draper, Utah, United States ALPINE HOME MEDICAL INC Full time

**Job Summary**

**Key Responsibilities**

We are seeking a highly skilled and customer-focused individual to join our team at Alpine Home Medical Inc. as a Customer Service Representative. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.

**Key Qualifications**

• Provide exceptional customer service to patients and customers via phone, email, and in-person interactions

• Assist with the intake process, answer medical billing questions, and resolve disputes in a professional and courteous manner

• Identify customer needs, build relationships, and provide solutions to customers

• Respond to customer inquiries and concerns in a timely and accurate manner

• Collaborate with the team to achieve business objectives and improve customer satisfaction

• Perform other duties as deemed necessary by management

**Requirements**

• 1+ year of experience in customer service or a related field

• Excellent communication and interpersonal skills

• Ability to work effectively in a team environment

• Strong problem-solving and analytical skills

• Proficiency in computer software and technology

• Bilingual (Spanish/English) is a plus