Customer Service Representative
22 hours ago
Apex Systems is seeking a highly skilled and motivated individual to fill an Outbound Support Specialist position with our client in Draper, UT.
Key Responsibilities:- Provide exceptional customer service to clients via phone and other communication channels.
- Utilize strong problem-solving skills to resolve customer issues efficiently and effectively.
- Work collaboratively with a team to achieve sales and customer satisfaction goals.
- Stay up-to-date with product knowledge and industry trends to provide informed solutions to customers.
- Meet or exceed performance metrics and sales targets.
- High school diploma or equivalent required.
- Associate or bachelor's degree preferred.
- Previous experience in a call center environment, preferably in the healthcare or insurance industry.
- Strong customer service skills with the ability to effectively communicate and empathize with customers.
- Excellent problem-solving skills and attention to detail.
- Proficiency in using computer systems and navigating multiple software applications simultaneously.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A comprehensive benefits package.
- A competitive salary and bonus structure.
Apex Systems is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
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