Customer Service Representative

2 days ago


Draper, Utah, United States Acima Digital, LLC Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team at Acima Digital, LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients by answering their questions, managing their lease payment schedules, and processing payments. You will also be responsible for coordinating with other departments to ensure that our customers receive the best possible service.

Responsibilities:

* Provide exceptional customer service to our clients by answering their questions and resolving their issues in a timely and professional manner
* Manage lease payment schedules and ensure that payments are processed accurately and on time
* Coordinate with other departments to ensure that our customers receive the best possible service
* Process payments and close paid leases
* Provide necessary support to customers in various stages of the lease servicing process

Requirements:

* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and meet deadlines
* Strong attention to detail and organizational skills

Benefits:

* Competitive hourly pay rate starting at $16/hour
* Eligibility for performance bonus each month
* Full-time positions available with a flexible schedule
* Opportunities for growth and professional development

About Us:

Acima Digital, LLC is a young and dynamic leasing company that provides consumers with alternative financing options for life necessities. We are committed to providing exceptional customer service and building long-term relationships with our clients. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.



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