National Account Manager
5 days ago
The National Account Manager plays a crucial role in representing the CARFAX brand and products to top key accounts in the automotive industry. As the primary executive-level point of contact for large or multi-store car dealer groups, this position focuses on building strong, mutually beneficial business relationships with CARFAX's corporate dealership customers.
Key Responsibilities:
• Develop and maintain relationships at all corporate levels of influence within the assigned customer base.
• Identify and cultivate new business development opportunities.
• Serve as the organizational leader, coordinating all aspects of client interaction across internal and customer-facing teams.
• Analyze customer performance data and metrics to inform strategic decisions.
• Manage the onboarding process for new customers, including implementation, deliverables, and training.
• Provide exceptional customer service and respond rapidly to customer needs.
Requirements:
• 10+ years of experience in automotive account management.
• Proven ability to develop relationships at the corporate level within top dealer groups.
• Strong collaboration and relationship-building skills.
• Ability to create value and develop account plans.
• Strong communication and problem-solving skills.
• Ability to travel up to 50% of the time.
What We Offer:
• Competitive compensation and benefits package.
• Generous time-off policies and flexible work arrangements.
• 4-Day summer work weeks and a winter holiday break.
• 401(k) and DCPP matching.
• Annual bonus program.
• Casual, dog-friendly office spaces.
Why Work at CARFAX?
• 10X Virginia Business Best Places to Work.
• 10X Washington Post Top Workplace.
• 9X Washingtonian Great Places to Work.
• 3X St. Louis Post-Dispatch Best Places to Work.
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