Customer Experience Representative

4 weeks ago


Johnstown, Pennsylvania, United States Sheetz Full time

At Sheetz, we are committed to delivering exceptional customer experiences. As a Customer Experience Representative, you will play a vital role in making this happen. Your responsibilities will include greeting customers in a warm and welcoming manner, preparing high-quality food and beverage items in a fast-paced environment, and ensuring customer transactions are processed accurately and efficiently.

Company Overview: Sheetz is a leading convenience store chain dedicated to providing excellent customer service and quality products. We value our employees and strive to create a positive work environment.

Salary: The estimated annual salary for this position is $35,000 - $45,000, depending on experience and qualifications. This compensation package includes a competitive hourly wage and opportunities for advancement.

Job Description: As a Customer Experience Representative, you will be the face of our company, interacting with customers on a daily basis. Your responsibilities will include:

  • Providing exceptional customer service by greeting customers and responding to their needs in a timely manner.
  • Preparing high-quality food and beverage items in a fast-paced environment, adhering to quality control standards.
  • Processing customer transactions accurately and efficiently, handling cash, credit card transactions, and mobile payments.
  • Maintaining a clean and organized store environment, adhering to health and safety standards.

Required Skills and Qualifications: To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks effectively.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to stand for long periods, lift up to 25 pounds, and move quickly in a fast-paced environment.

Benefits: As a valued member of our team, you will enjoy a comprehensive benefits package, including:

  • Medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Employee assistance program (EAP) for mental health and wellness.
  • Opportunities for advancement and career growth.

Others: At Sheetz, we value our employees and offer a positive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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