Customer Service Supervisor
1 month ago
Lead Service Associate Role
At Rite Aid of Pennsylvania Inc., we're committed to improving Health and Wellness in our communities. As a Lead Service Associate, you'll play a vital role in achieving this mission.
Your key responsibilities will include supervising Store Associates, assisting with daily store operations, and providing exceptional customer service. You'll be an ongoing example of superior service, ensuring our customers receive the best possible experience.
Why You'll Thrive Here:
You're passionate about helping others and have a natural ability to lead and build strong relationships. You're a problem-solver who consistently exceeds expectations and is dedicated to providing top-notch customer service.
Day-in-the-Life of a Lead Service Associate:
- Supervise and assist Store Associates with daily tasks, ensuring seamless store operations.
- Provide exceptional customer service, addressing their needs and resolving issues promptly.
- Manage merchandising tasks, including plan-o-gram execution and inventory management.
- Perform receiving and stocking procedures, maintaining accurate inventory levels.
- Count and reconcile cash register drawers, ensuring accuracy and security.
- Prepare deposits and order change from the bank, maintaining financial integrity.
- Conduct regular inventory inspections, removing or rotating products as needed.
- Maintain a safe, clean, and welcoming environment for customers and associates.
- Design and implement a monthly schedule, assigning tasks to optimize workflow efficiency.
Education and Experience:
We require a High School Diploma or General Education Degree (GED) and at least one year of experience in retail, food service, or customer service, preferably in a supervisory role.
What's in it for You:
We offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities. Our goal is to create an environment that inspires and motivates you to reach your full potential. We support personal growth and achievements, and we're dedicated to creating an engaging experience for all our associates.
Apply to become a Rite Aid Lead Service Associate and thrive with us today.
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