Customer Service Supervisor

1 month ago


Johnstown, Pennsylvania, United States Rite Aid of Pennsylvania Inc. Full time

Lead Service Associate Role

At Rite Aid of Pennsylvania Inc., we're committed to improving Health and Wellness in our communities. As a Lead Service Associate, you'll play a vital role in achieving this mission.

Your key responsibilities will include supervising Store Associates, assisting with daily store operations, and providing exceptional customer service. You'll be an ongoing example of superior service, ensuring our customers receive the best possible experience.

Why You'll Thrive Here:

You're passionate about helping others and have a natural ability to lead and build strong relationships. You're a problem-solver who consistently exceeds expectations and is dedicated to providing top-notch customer service.

Day-in-the-Life of a Lead Service Associate:

  • Supervise and assist Store Associates with daily tasks, ensuring seamless store operations.
  • Provide exceptional customer service, addressing their needs and resolving issues promptly.
  • Manage merchandising tasks, including plan-o-gram execution and inventory management.
  • Perform receiving and stocking procedures, maintaining accurate inventory levels.
  • Count and reconcile cash register drawers, ensuring accuracy and security.
  • Prepare deposits and order change from the bank, maintaining financial integrity.
  • Conduct regular inventory inspections, removing or rotating products as needed.
  • Maintain a safe, clean, and welcoming environment for customers and associates.
  • Design and implement a monthly schedule, assigning tasks to optimize workflow efficiency.

Education and Experience:

We require a High School Diploma or General Education Degree (GED) and at least one year of experience in retail, food service, or customer service, preferably in a supervisory role.

What's in it for You:

We offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities. Our goal is to create an environment that inspires and motivates you to reach your full potential. We support personal growth and achievements, and we're dedicated to creating an engaging experience for all our associates.

Apply to become a Rite Aid Lead Service Associate and thrive with us today.



  • Johnstown, Pennsylvania, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers. Your key responsibilities will include:Main Responsibilities:Providing assistance to customers with their queries and needsGreeting customers...


  • Johnstown, Pennsylvania, United States State Farm Insurance Full time

    Job Summary: As a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions.Key Responsibilities:Assist customers with their insurance needs by processing policy changes, claims, and payments accurately and...


  • Johnstown, Pennsylvania, United States Rite Aid Full time

    Key Responsibilities:• Provide exceptional customer service by assisting customers with their shopping needs and answering their inquiries.• Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.• Maintain a clean and organized store environment by stocking shelves and endcaps with...


  • Johnstown, Pennsylvania, United States James Chevrolet Full time

    Job DescriptionThe Receptionist at James Chevrolet will be responsible for providing exceptional customer service and representing our dealership as the first point of contact for all clients.This position requires strong communication and organizational skills to assist with managing daily administrative tasks and supporting the sales and service team.This...


  • Johnstown, Pennsylvania, United States Famous Footwear Full time

    Key Responsibilities:Famous Footwear is seeking a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service and creating a welcoming environment for our customers. Your key responsibilities will include greeting customers warmly, building rapport with customers to understand their preferences,...


  • Johnstown, Pennsylvania, United States Goodwill of the Southern Alleghenies Full time

    Job SummaryThe PA CareerLink Service Assistant provides exceptional customer service and support to the PA CareerLink System. This role involves screening and routing customers, answering inquiries, and assisting with various tasks.Key Responsibilities:Provide customer service and receptionist duties to support the PA CareerLink SystemScreen and route...


  • Johnstown, Pennsylvania, United States Perry J. Tsikalas Full time

    Job Title: Customer Service/ReceptionistAbout the Role:We are seeking a highly skilled and enthusiastic Customer Service/Receptionist to join our dynamic team at Perry J. Tsikalas. As the first point of contact for our clients, you will play a crucial role in representing our brand and ensuring exceptional service.Key Responsibilities: Greet and assist...


  • Johnstown, Pennsylvania, United States Mako Recruiting LLC Full time

    Job SummaryMako Recruiting LLC is seeking a detail-oriented Insurance Customer Service Representative to provide product and service information to clients. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesManage large volumes of incoming calls...


  • Johnstown, Pennsylvania, United States Lowe's Full time

    Job Summary:Lowe's is seeking a Customer Service Associate/Loader to assist customers with loading merchandise into their vehicles and replenishing shelves. This role requires strong communication skills, physical ability to lift and move merchandise, and flexibility to work a variety of shifts.Key Responsibilities:Provide excellent customer service by...

  • Sales Associate

    4 weeks ago


    Johnstown, Pennsylvania, United States American Freight Furniture Full time

    Job Summary: As a Retail Sales Associate at American Freight, you will be responsible for identifying customer needs and providing solutions using approved selling practices and guidelines. You will also be expected to meet associate performance standards consistently, understand website navigation, and maintain current knowledge of merchandise lines.Key...

  • PA Service Assistant

    4 weeks ago


    Johnstown, Pennsylvania, United States Goodwill Northern New England Full time

    Job Summary:The PA Service Assistant provides exceptional customer service and administrative support to the PA CareerLink System. This role involves screening and routing customers, answering inquiries, and maintaining accurate records. The ideal candidate will possess excellent communication skills, basic computer literacy, and the ability to work...

  • RN Supervisor

    4 weeks ago


    Johnstown, Pennsylvania, United States Hilltop Heights Health & Rehab Center Full time

    About the Role:We are seeking a skilled RN Supervisor to join our team at Hilltop Heights Health & Rehab Center. As a RN Supervisor, you will be responsible for leading a team of healthcare professionals and ensuring the delivery of high-quality patient care.Key Responsibilities:Lead a team of RNs and other healthcare professionals to provide patient care...


  • Johnstown, Pennsylvania, United States Richland Healthcare and Rehabilitation Center Full time

    Job OverviewRichland Healthcare and Rehabilitation Center is seeking a Registered Nurse Supervisor to lead our nursing team.This is a unique opportunity to make a difference in the lives of our residents and their families.We offer a supportive work environment, competitive compensation, and opportunities for career advancement.Lead a team of nursing...


  • Johnstown, Pennsylvania, United States Frank Slavinski - State Farm Agent Full time

    Customer Relations SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Specialist. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored...


  • Johnstown, Pennsylvania, United States Sheetz Full time

    At Sheetz, we are committed to delivering exceptional customer experiences. As a Customer Experience Representative, you will play a vital role in making this happen. Your responsibilities will include greeting customers in a warm and welcoming manner, preparing high-quality food and beverage items in a fast-paced environment, and ensuring customer...

  • Department Lead

    4 weeks ago


    Johnstown, Pennsylvania, United States Home Depot Full time

    Department Supervisor Job DescriptionAs a Department Supervisor at Home Depot, you'll play a crucial role in ensuring customer satisfaction by training, coaching, and developing associates in each department. Your valuable input will influence merchandising decisions, and you'll be expected to demonstrate strong product knowledge and lead by example.Key...


  • Johnstown, Pennsylvania, United States NR Consulting Full time

    Job Title: Registered PharmacistJob Type: ContractDuration: 13 weeksWork Location: RemoteShift Timing: 8:00 AM to 8:00 PMShift Days: Rotational, any 4 days in a weekGuarantee Hours: 32/weekJob SummaryThe primary purpose of this position is to assist customers with their healthcare needs and maximize health outcomes by filling prescriptions, providing...

  • Service Technician

    1 month ago


    Johnstown, Pennsylvania, United States Carrols Restaurant Group Full time

    Carrols Restaurant Group Maintenance TechnicianAs a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our restaurant equipment and facilities. Your primary goal will be to prioritize and complete necessary repairs in a timely and efficient manner, minimizing disruptions to our customers and operations.We are...

  • Sales Floor Associate

    4 weeks ago


    Johnstown, Pennsylvania, United States Dollar Tree Full time

    Responsibilities:As a Sales Floor Associate at Dollar Tree, you will be responsible for handling all sales transactions while operating assigned cash registers. Maintaining security of all cash is also a key responsibility. Providing a high level of good customer service and protecting company assets are essential duties. You will also need to maintain a...


  • Johnstown, Pennsylvania, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier to join our team at Walmart. As a Cashier, you will play a vital role in providing excellent customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesOperate a cash register and process transactions accurately and efficientlyProvide exceptional...