Video Conferencing Specialist
3 days ago
About the Role:
We are seeking a highly skilled System Administrator - Video Conferencing to join our team at Tata Consultancy Services. As a key member of our IT team, you will be responsible for ensuring the smooth operation of our video conferencing systems and providing technical support to our users.
Key Responsibilities:
- Configure and administer video conference equipment, including cameras, microphones, and speakers.
- Provide technical support and troubleshooting for video conferencing issues, ensuring minimal disruption during meetings.
- Perform regular maintenance and health checks on video conferencing systems to ensure optimal performance.
- Train end-users on how to use video conferencing tools and equipment.
- Manage and troubleshoot network issues related to video conferencing, ensuring stable and secure connections.
- Create SOPs/KB article documentation.
Requirements:
- 8+ years of experience in video conferencing and IT support.
- Technical proficiency with video conferencing tools and platforms, such as Zoom, MS Teams, Polycom, and Cisco.
- Knowledge of AV equipment setup, configuration, and troubleshooting.
- Understanding of network protocols, configuration, and troubleshooting skills.
- Knowledge of data security, encryption, and maintaining secure communication channels.
What We Offer:
As a System Administrator - Video Conferencing at Tata Consultancy Services, you will have the opportunity to work with a talented team of professionals and contribute to the success of our organization. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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