Video Support Analyst

1 week ago


Columbus, Ohio, United States Vector Consulting, Inc Full time

Job Summary:

We are seeking an experienced Help Desk / Video Support Analyst to join our team at Vector Consulting, Inc. as a Technical Support Expert. This is a 12+ months renewable contract opportunity in a dynamic and growing company.

Key Responsibilities:

  • Process and schedule videoconference requests and manage other technical issues via professional communication.
  • Utilize Microsoft Office 365 to support day-to-day management of videoconferencing operations for our multisite video conferencing network.
  • Assist with the management of videoconferencing operations, including conference room meetings, point-to-point and multipoint (bridge) video teleconferences.
  • Provide analytical and troubleshooting support for video endpoints and fiber networks.
  • Support management off-site activities with limited audio/video support.
  • Maintain strict confidentiality for all videoconferencing activities.
  • Report operational and technical issues to managers.

Requirements:

  • Experience with Polycom RMX, Resource Manager, and endpoints is highly desired.
  • A 4-year college degree is required.
  • Utilization of Microsoft Office 365 is required.
  • Professional written and oral communication is required.
  • Ability to work successfully across multiple teams is required.

About Vector Consulting, Inc.:

Vector Consulting, Inc. is an IT Talent Acquisition Solutions firm committed to delivering results. We have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability, and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose, and Performance - THE VECTOR WAY.

We are celebrating 30 years of service and are committed to excellence in all aspects of our business.



  • Columbus, Ohio, United States S R INTERNATIONAL INC Full time

    Client: State of Ohio – DRC-Position: Help Desk Analyst 2/Video Support Specialist/HDA Hybrid) Rate: $26/hr on W2 and $29/hr on 1099/C2CContract: Until 06/30/2025 (with possible extension)Location:London, OhioClosing Date: 07/24/2024Job Description:ODRC expects a video support specialist extremely well-rounded in processing and scheduling videoconference...


  • Columbus, Ohio, United States Haslam Sports Group Full time

    Position Overview: Haslam Sports Group is seeking a dedicated and skilled individual for the role of Youth Academy Video Analyst. This position is essential for overseeing and coordinating all video and data analysis activities within the Academy. The selected candidate will collaborate closely with various analytics teams and Academy leadership, ensuring a...


  • Columbus, Ohio, United States Comtech Global Inc Full time

    Video Support SpecialistJob Summary:Comtech Global Inc is seeking a highly skilled Video Support Specialist to join our team. As a Video Support Specialist, you will be responsible for processing and scheduling videoconference requests, managing other issues via telephone and email, and utilizing Microsoft Office 365 and experience with Polycom RMX Resource...


  • Columbus, Ohio, United States Vector Consulting, Inc Full time

    Job Summary:We are seeking an experienced Help Desk / Video Support Analyst to join our team at Vector Consulting, Inc. as a Technical Support Expert. This is a 12+ months renewable contract opportunity in a dynamic and growing company.Key Responsibilities:Provide technical support for videoconferencing operations, including scheduling, management, and...


  • Columbus, Ohio, United States Townhall Video Full time

    Job DescriptionJob Summary: We are seeking a highly skilled and enthusiastic Host to join our team at Townhall Video. As a Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Greeting and Seating: Greet guests as they enter the restaurant, and seat them...


  • Columbus, Ohio, United States Tata Consultancy Services Full time

    Job DescriptionJob Title: System Administrator - Video Conferencing ExpertJob Summary:We are seeking a highly skilled System Administrator with expertise in video conferencing to join our team at Tata Consultancy Services. The successful candidate will be responsible for configuring and administering video conference equipment, providing technical support...


  • Columbus, Ohio, United States Romanoff Group Full time

    Join Our Team as a Technical Support AnalystThe Romanoff Group of Companies is seeking a dedicated Technical Support Analyst to become part of our dynamic team. We pride ourselves on our commitment to employee ownership and delivering exceptional service to our clients across various regions.Benefits of Joining RomanoffRecognized as a Top Workplace by...


  • Columbus, Ohio, United States Exos Talent Full time

    Job Summary:Exos Talent is seeking a highly skilled Help Desk Analyst II/Video Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients across multiple teams.Key Responsibilities:Provide technical support for Polycom RMX, Resource Manager, and endpointsOffer...


  • Columbus, Ohio, United States Exos Talent Full time

    Job Summary:Exos Talent is seeking a highly skilled Help Desk Analyst II/Video Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients across multiple teams.Key Responsibilities:Provide technical support for Polycom RMX, Resource Manager, and endpointsOffer...


  • Columbus, Ohio, United States AISIN World Corp. of America Full time

    Job Title: Information Systems AnalystCompany: Aisin World Corp of AmericaDepartment: DX / Infrastructure & SecurityPosition OverviewThe selected candidate will be responsible for a variety of critical functions, including:Complying with established IT protocols and security measuresAssisting in the development of End User Services (EUS)...


  • Columbus, Ohio, United States Russell Tobin Full time

    Job OverviewA prominent organization in the Financial Sector is in search of an individual with experience in IT support or a recent graduate in Technology.Position Type: Contract (6-12 months, with potential for extension or permanent placement)Work Arrangement: On-SiteCompensation: $20 to $21 per hourRole Responsibilities:As a Technical Support Analyst,...


  • Columbus, Ohio, United States Hermle Full time

    Job OverviewAs a Technical Support Analyst, you will play a crucial role in ensuring the smooth operation of our IT services. Your primary focus will be on assisting end users and maintaining our IT infrastructure.Key ResponsibilitiesDeliver comprehensive helpdesk support and training to users.Set up, troubleshoot, and repair Windows computers while...


  • Columbus, Ohio, United States Proud Moments Full time

    Job Summary:Proud Moments is seeking a highly skilled and compassionate Behavioral Therapist - Autism Specialist to join our team. As an Assistant Behavior Analyst, you will play a critical role in supporting the implementation of individually tailored treatment plans for children with Autism Spectrum Disorder.Key Responsibilities:Deliver Targeted...


  • Columbus, Ohio, United States Vector Consulting, Inc Full time

    Job Summary:We are seeking an experienced Help Desk / Video Support Analyst to join our team at Vector Consulting, Inc. as a Technical Support Analyst. This is a 12+ months renewable contract opportunity in a dynamic and growing company.Key Responsibilities:Provide technical support and troubleshooting for video conferencing equipment and software.Manage...


  • Columbus, Ohio, United States S R INTERNATIONAL INC Full time

    Position Description: ODRC expects a video support specialist extremely well-rounded in processing and scheduling videoconference requests and managing other issues via telephone and email utilizing Microsoft Office 365, and experience with Polycom RMX, Resource Manager and endpoints.Video Support SpecialistEducation:Preferred Education: 4-year college...


  • Columbus, Ohio, United States Ohio State University Wexner Medical Center Full time

    Job SummaryWe are seeking a highly skilled Senior Audiovisual Support Specialist to join our team at the Ohio State University Wexner Medical Center. The successful candidate will be responsible for providing technical support and maintenance for our audiovisual systems, including video production, conferencing setup, and video conferencing aspects of...

  • IT Systems Analyst

    5 days ago


    Columbus, Ohio, United States Franklin County Public Health Full time

    About the RoleFranklin County Public Health is seeking a highly skilled IT Systems Analyst to join our team. As a key member of our IT department, you will be responsible for maintaining and improving our computer systems to support our organization's strategic goals.Key ResponsibilitiesSystem Development and Maintenance: Define and develop computer systems...


  • Columbus, Ohio, United States LLA Therapy Full time

    Job Type Full-time, Part-time Description Clinic - Fairlawn, Hudson or Medina locations About Our Culture At LLA Therapy, we are dedicated to creating a vibrant work environment that promotes enjoyment and connectivity among our team members. Engage in our community events - participate in our Akron Marathon team, enjoy social gatherings at local wineries,...


  • Columbus, Ohio, United States Vector Consulting, Inc Full time

    Job Summary:We are seeking an experienced Help Desk Specialist to join our team at Vector Consulting, Inc. as a Video Support Analyst on a 12+ months renewable contract opportunity.Key Responsibilities:Manage videoconferencing operations for our multisite network, including scheduling and troubleshooting.Utilize Microsoft Office 365 to support day-to-day...


  • Columbus, Ohio, United States Highmark Health Full time

    Company : United Concordia Dental Job Description : JOB SUMMARY This role requires coverage of the 5:00 PM to 8:00 PM EST hours, Monday through Friday. This aligns with the Small Business Unit's operating hours, which are 8:00 AM to 8:00 PM, Monday through Friday. This department handles both incoming emails and phone calls during this time. We offer...