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Retail Customer Service Representative

2 months ago

Baltimore, Maryland, United States Bridgestone America, Inc. Full time

Retail Salesperson

This role presents a fantastic opportunity to interact with clients both face-to-face and via telephone. Leverage your strong communication abilities to clarify warranty choices, organize service bookings, manage checkout processes, and advocate for our offerings.

  • Boosting customer satisfaction and nurturing loyalty
  • Executing merchandising, marketing, and promotional initiatives
  • Delivering enthusiastic and attentive service to every customer
  • Exhibiting a commitment to excellence in a retail environment
  • Functioning as a proactive sales representative
  • Carrying out additional assigned responsibilities as required

Qualifications

  • High School Diploma or equivalent
  • At least 2 years of experience in consumer retail sales
  • Outstanding communication skills to effectively resolve sales and customer inquiries
  • Robust problem-solving skills, particularly in addressing customer grievances
  • Valid driver's license and capability to operate company vehicles
  • Completion of all necessary BSRO store training courses
  • Preferred: Associate's degree or equivalent

Employment Type

Full-time position