Client Relations Specialist

2 weeks ago


Garner, North Carolina, United States Fishman Flooring Solutions Full time

Fishman Flooring Solutions, a recognized leader in the flooring industry and a proud recipient of multiple workplace accolades, is on the lookout for a dedicated addition to our office team. This role as a Client Relations Specialist offers a remarkable chance to contribute to a thriving and stable, 100% employee-owned organization. The position emphasizes the importance of providing exceptional service to our clients.

At Fishman Flooring Solutions, we pride ourselves on being a family-oriented business with a rich history spanning over 100 years. We offer a comprehensive benefits package that includes: health, dental, and vision insurance; paid time off and holidays; a profit-sharing bonus plan; retirement/401k options; and an employee stock ownership plan.

The ideal candidate will possess the following qualifications:

  • Experience in the flooring sector is preferred.
  • Proven ability to operate in a customer service role, assisting sales teams and clients with orders, inquiries, and issues.
  • Competence in receiving and processing orders, addressing challenges, tracking order statuses, and managing returns.
  • Experience in a fast-paced customer service environment, particularly in a call center setting.
  • Strong interpersonal and communication skills.
  • Basic computer skills and excellent data entry capabilities.
Join us to explore the potential for growth and development with Fishman Flooring Solutions.

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