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Police Records Specialist

2 months ago

Garner, North Carolina, United States Town of Garner North Carolina Full time
Police Records Specialist

**Job Summary**

The Town of Garner, North Carolina is seeking a highly skilled Police Records Specialist to join our team. As a Police Records Specialist, you will play a critical role in maintaining accurate and up-to-date records of police incidents.

Key Responsibilities:

  • Process and file police reports in our records management system, ensuring timely and accurate documentation.
  • Enter crime reports and conduct research to ensure accurate and complete records, utilizing databases and other resources as needed.
  • Provide exceptional customer service through telephone calls and in-person interactions, responding to inquiries and resolving issues in a professional and courteous manner.
  • Utilize DCI and State databases to access and retrieve relevant information, maintaining confidentiality and adhering to data security protocols.

Requirements and Qualifications:

  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Minimum 2 years of experience in records management, law enforcement, or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong analytical and problem-solving skills, with the ability to maintain confidentiality and handle sensitive information.

What We Offer:

The Town of Garner, North Carolina offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. We are committed to providing a safe and supportive work environment, and we encourage our employees to grow and develop in their careers.