Executive Housekeeper and Operations Manager

5 days ago


Auburn Hills, Michigan, United States Great Lakes Hospitality Group Full time
Job Description

As a key member of the Great Lakes Hospitality Group team, we are seeking an experienced Executive Housekeeper and Operations Manager to oversee all aspects of our Housekeeping Department.

We offer a competitive salary of $65,000 - $80,000 per year, depending on experience.

About the Role:

This is an exceptional opportunity for a motivated and organized professional to take charge of our housekeeping operations, ensuring that our hotel maintains the highest standards of cleanliness and guest satisfaction.

Key Responsibilities:
  • Supervise and Train Staff: Oversee the performance of housekeeping and laundry staff, providing guidance and coaching to ensure they meet the required standards.
  • Budget Management: Collaborate with the General Manager to develop and manage the department's budget, ensuring efficient allocation of resources.
  • Quality Control: Conduct regular inspections to maintain the highest levels of cleanliness in rooms, storage areas, laundry, restrooms, and public areas.
  • Status Reports: Compile accurate reports on room status and provide updates to the front office team.
  • Lost and Found: Enforce standard procedures for handling guest lost and found items.
  • Safety and Security: Maintain secure procedures for on-loan equipment and conduct regular inventory checks.
  • Productivity and Cost Control: Monitor labor costs and productivity, establishing effective systems to minimize expenses.
Requirements:

To succeed in this role, you will need:

  • A minimum of 2 years' experience as an Assistant Housekeeper, with 2 years of supervisory experience in a commercial environment.
  • Excellent communication and leadership skills, with the ability to motivate and train staff.
  • Strong problem-solving and analytical skills, with the ability to adapt to changing situations.


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