Senior Product Marketing Manager, IT

3 weeks ago


San Francisco, California, United States Rippling Full time

About Rippling

Rippling is a cloud-based platform that streamlines HR, IT, and finance operations for businesses. It integrates various workforce systems, including payroll, expenses, benefits, and computers, into a single system. This allows companies to manage and automate every aspect of the employee lifecycle efficiently.

For instance, Rippling enables businesses to onboard new employees globally within 90 seconds, setting up their payroll, corporate card, computer, benefits, and third-party apps like Slack and Microsoft 365. Rippling has received significant funding from top investors and was named one of America's best startup employers by Forbes.

We prioritize candidate safety and ensure all official communication comes from @Rippling.com addresses.

About The Role

Rippling is scaling to $1 billion in annual recurring revenue and beyond. To achieve this, we need to build a go-to-market engine that drives growth across multiple product SKUs, sales segments, buyer personas, and countries. As the Senior Product Marketing Manager for IT Solutions, you will play a crucial role in orchestrating the product marketing of Rippling's IT business. You will gather and analyze market intelligence to ensure we tell the right stories in the right channels, enabling our sales team to win.

This role is highly cross-functional, requiring close collaboration with Rippling's Sales teams, Marketing organization, and Product organization. We are looking for a strong general manager mindset, compelling storytelling skills, and a customer obsession.

Key Responsibilities

  1. Develop a go-to-market strategy for new IT product launches.
  2. Define product marketing fundamentals, including messaging, positioning, personas, and more.
  3. Conduct deep customer research and synthesize insights about our IT products, target audiences, personas, and differentiation vs competitors.
  4. Partner closely with the Product organization to define the IT product roadmap.
  5. Create an always-on feedback loop between sales, product, and marketing.
  6. Educate our sales teams and create sales tools / collateral to help them win.
  7. Be a spokesperson, evangelist, expert, and thought leader with analysts, customers, and partners.
  8. Approach business growth with a general manager mindset, focusing on awareness, attach rate, win rate, adoption, and customer retention.

Requirements

  1. 5+ years of experience in product marketing, technical product marketing, consulting, business operations, or general management. (2+ years in marketing highly preferred)
  2. Experience in SaaS tech businesses, preferably in the IT technology/security space.
  3. Proven ability to translate customer and market insights into crisp GTM fundamentals, including segmentation, buyer personas, messaging, competitive positioning, pricing recommendations, and more.
  4. You love to dive deep into products and team effectively with product managers and engineers.
  5. You pride yourself in making the impossible possible, being resourceful, and having a bias towards action.
  6. You are results-oriented and evidence-driven, speaking the truth even when it's inconvenient.
  7. Superb ability to influence, collaborate, and project manage, building trust with various personalities.
  8. Outstanding written and verbal communication skills, clearly telling a story without resorting to jargon.
  9. You are a quick learner, picking up context rapidly and adapting to new challenges.
  10. You are an exceptional problem solver, decomposing complex problems and identifying patterns from noise.
  11. A creative spark, with analytical chops and the ability to think outside the box.

Additional Information

Rippling is an equal opportunity employer, committed to building a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling provides reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com.

Rippling values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees, Rippling considers working in the office, at least three days a week, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone's compensation–including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

The pay range for this role is:

120,000 - 210,000 USD per year (US Tier 1)

108,000 - 189,000 USD per year (US Tier 2)

102,000 - 178,500 USD per year (US Tier 3).



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