Customer Relationship Manager

4 days ago


Clarkston, Michigan, United States Al Bourdeau Insurance Agency Full time

At Al Bourdeau Insurance Agency, we take pride in our personalized approach to insurance. We are seeking a highly motivated Customer Relationship Manager to join our team in Clarkston, Michigan.

About the Role:

This role offers a unique opportunity to build long-term relationships with clients, understand their insurance needs, and provide tailored solutions. As a Customer Relationship Manager, you will be responsible for handling incoming calls and inquiries, providing expert advice, and identifying opportunities to cross-sell and expand client portfolios.

Key Responsibilities:
  • Client Relationship Management: Build and maintain strong relationships with clients to understand their insurance needs and provide personalized solutions.
  • Inbound Calls: Handle incoming calls and inquiries from clients, providing exceptional service and addressing any questions or concerns.
  • Policy Guidance: Offer expert advice and guidance on insurance policies, ensuring clients have the coverage they need.
  • Cross-Selling: Identify opportunities to cross-sell and expand client portfolios, offering additional insurance products or coverage.

The salary for this position is approximately $62,000-$82,000 per year, depending on experience.

Benefits:
  • Annual Base Salary + Commission
  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Work from Home
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Hands on Training
  • Mon-Fri Schedule
  • Career Growth Opportunities
  • Retirement Plan
  • Office Keurig/Coffee
  • Office Potlucks
  • Employee Meet-Ups
  • Community Involvement
  • Paid Holidays
  • Casual Dress
  • In-Office Work Bonus
  • Charity Events
  • Family-Focused Agency


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