Customer Service Coordinator

5 days ago


Clarkston, Michigan, United States Mike Leahy - State Farm Agent Full time
Job Overview

Mike Leahy - State Farm Agent is a leading insurance agency dedicated to delivering exceptional service to our clients.

Salary and Benefits

We offer a competitive $45,000 annual salary, including benefits such as licensing paid by the agency, bonus opportunities based on performance, flexible scheduling, and paid time off.

Key Responsibilities
  • Greet clients warmly and direct them to the appropriate team members.
  • Manage appointment scheduling and office communications effectively.
  • Handle incoming inquiries and maintain accurate customer records.
  • Engage in sales conversations with prospective and existing clients to identify insurance solutions.
  • Provide top-notch customer service and follow up on client needs.
Requirements and Qualifications
  • Prior experience in a receptionist or customer service role is highly desirable.
  • Excellent communication and interpersonal skills are essential for success in this position.
  • Strong organizational and multitasking abilities are necessary to manage multiple tasks and responsibilities.
  • Comfortable engaging in sales conversations and identifying opportunities to offer insurance solutions.
  • Basic computer skills, including Microsoft Office and CRM systems, are required.


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