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Sales Engineer for Equipment Solutions

2 months ago

Des Moines, Iowa, United States SONNY'S Enterprises Inc Full time

Position Overview:

The Equipment Sales Engineer (ESE) serves as the primary liaison between clients and the organization. Utilizing a blend of technical expertise, communication skills, and industry knowledge, the ESE guides customers in making informed decisions regarding business and equipment solutions through a consultative sales methodology. Responsibilities include preparing and delivering precise sales quotations and specifications for equipment orders, addressing customer inquiries, and collaborating with various internal teams such as CAD, project management, service, and installation to fulfill client requirements.

Key Responsibilities:

  • Promote Sonny's comprehensive range of car wash solutions, including Equipment, Backroom, Water Systems, Vacuums, Controls, and Signage, alongside other competitive offerings.
  • Implement the SCWS sales process using CRM tools to monitor projects and deliver consistent, accurate sales forecasts.
  • Assist in the creation of site and equipment layouts, working closely with the CAD department.
  • Coordinate with customers and their design and construction teams to ensure timely delivery of completed project drawings.
  • Generate accurate and timely quotes, submitting equipment orders to the Regional Sales Manager (RSM) with the support of the regional team.
  • Collaborate with customers, contractors, and installation teams to establish and communicate accurate delivery timelines.
  • Manage payment requests in accordance with established schedules.
  • Set realistic expectations regarding timelines and costs for both customers and team members.
  • Travel to customer locations and industry trade shows as necessary.
  • Evaluate sites and provide constructive feedback.
  • Adhere to internal processes, policies, and procedures.
  • Participate in regional and national trade shows.
  • Prepare quotations for ESM and directly for customers by accurately pricing projects based on specifications and required documentation.
  • Oversee projects from inception to completion, maintaining communication with customers about pricing, shipment schedules, and other pertinent details related to quotations and order processing.
  • Provide support to customers regarding project-related challenges, escalating issues as needed, and assisting in resolving technical, warranty, delivery, and parts order issues.

Qualifications:

  • Bachelor's degree preferred.
  • Minimum of 2 years of successful experience in technical service, engineering, or field sales support, or outside sales of capital equipment or B2B value-added sales.
  • Industry-related experience is advantageous.
  • Familiarity with Salesforce CRM is preferred.
  • Strong mechanical aptitude is preferred.
  • Ability to provide technical guidance and expertise on products to both colleagues and customers.
  • Proven track record of consistently meeting or exceeding sales goals.
  • Experience in a role requiring autonomy and self-motivation.
  • Excellent communication and organizational skills are essential.
  • Strong judgment and problem-solving skills, with the ability to navigate non-standard issues using company policies.
  • Demonstrated work ethic and capacity to manage multiple tasks effectively.

Additional Information:

Relocation assistance is not available for this position. Up to 30% travel is required to support the sales territory.

Sonny's Enterprises is recognized as the leading manufacturer of conveyorized car wash equipment, parts, and supplies. Our commitment to innovation has earned us accolades from the International Car Wash Association, highlighting our dedication to advancing the industry with products designed and manufactured in the USA. We foster a culture that embraces change and encourages the exploration of new opportunities for our most valuable asset—our PEOPLE. We invite you to consider joining our team and advancing your career with us.

Benefits:

We offer a comprehensive benefits package, including a fully employer-paid medical plan. Additional optional benefits are available, such as a 401(k) match, various medical plans, dental and vision coverage, flexible spending accounts, and short-term and long-term disability and life insurance.

EEO Statement:

Equal Opportunity Employer:
Sonny's is proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, or any other legally protected status under federal, state, or local anti-discrimination laws.