Front Desk Associate

2 weeks ago


Appleton, Wisconsin, United States Community First Credit Union Full time
Receptionist Role at Community First Credit Union

As a key member of our team, you will provide exceptional service to our members, serving as the first point of contact for people visiting our branch. Your warm welcome and friendly demeanor will set the tone for a positive experience.

Key Responsibilities:
  • Member Service: Provide outstanding service to external and internal members, ensuring their needs are met promptly and professionally.
  • Branch Traffic Management: Manage branch traffic by greeting members, determining their needs, and directing them to the right person.
  • Communication: Answer phones quickly and professionally, direct calls to the proper destination, and record and distribute telephone or in-person messages.
  • Administrative Support: Assist with check order processing and contact members when checks are received.
Requirements:
  • A high school diploma or equivalent
  • At least one year of related experience
  • Excellent listening ability and verbal communication skills
  • Familiarity with Microsoft Office suite
  • Passion for providing outstanding service to our members

We offer a dynamic work environment with opportunities for growth and development. If you are a team player with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.


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