Patient Access Representative III Emergency Department

4 days ago


Pasadena, California, United States Huntington Hospital Inc Full time
Job Summary

This role is responsible for working with physician offices, Huntington's ancillary departments, Case Management, and Business Office to provide an exceptional patient experience.

Key Responsibilities
  • Greets patients with a courteous and professional demeanor to obtain feedback on their hospital experience.
  • Works with minimal supervision, always projecting a positive, and upbeat attitude.
  • Floats to all areas within Patient Access.
  • Provides outstanding customer service skills, exceptional verbal and written communication, conflict management, and service recovery.
  • Typing 35 wpm required.
  • Excellent analytical skills and proficient with Microsoft applications (Outlook and Excel).
Requirements
  • High school diploma or equivalent.
  • Some college experience preferred.
  • Minimum of three years of experience in healthcare financial counseling preferred.
  • Strong organization and customer service skills required.
Working Conditions

Full-time position with regular shifts.

Compensation range: $27.60 per hour, depending on qualifications and experience.



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