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Administrative Support Specialist

2 months ago

Sunbury, Ohio, United States Jessica Forman - State Farm Agent Full time
Job Overview

Benefits:

  • Retirement plan with matching contributions
  • Performance-based bonuses
  • Career advancement opportunities
  • Comprehensive training and development programs

ROLE SUMMARY:
Jessica Forman - State Farm Agent is in search of a detail-oriented and proactive individual to handle administrative responsibilities and assist insurance agents in attracting and retaining clients. As an Administrative Support Specialist within our agency, your meticulousness, commitment to customer relations, and sales-oriented mindset will prepare you for this dynamic role. Your efforts as a driven professional who excels in a fast-paced setting will create pathways for career growth and increased earnings.


We are excited to integrate your enthusiasm and marketing insights into our team as we strive for collective success.


KEY RESPONSIBILITIES:

  • Build and maintain customer relationships, ensuring timely follow-ups.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Implement a customer-centered, needs-based review approach to inform clients about insurance alternatives.
  • Utilize exceptional communication skills to effectively address customer needs while fostering business growth.

REQUIREMENTS:

  • Strong dedication to customer service excellence
  • Preferred experience in sales (including outside sales, inside sales, retail sales, or telemarketing)
  • Ability to obtain Property and Casualty License
  • Ability to obtain Life/Health License
  • Interest in marketing products and services tailored to customer requirements

ADDITIONAL BENEFITS:

  • Hourly wage plus commission and bonuses
  • Paid time off for vacation and personal/sick days
  • Opportunities for growth and advancement within the office