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Keyholder - Store Operations Specialist

1 month ago

Sunbury, Ohio, United States Torrid Full time

At Torrid, we're committed to creating a welcoming and inclusive culture where our employees can thrive. As a Keyholder, you'll play a vital role in supporting our store management team and delivering an exceptional customer experience.

Key Responsibilities:

  • Assist the store management team in achieving company objectives and KPI goals
  • Set the example for excellent customer service and sales skills, ensuring the team provides a positive shopping experience
  • Support the implementation of merchandise strategies and maintain a clean, consistent, and inviting store environment
  • Perform register functions and drive add-on sales using sales, promotion, and product knowledge
  • Act as Manager on Duty when store management is out of the store

Requirements:

  • Previous specialty/apparel retail management experience with a proven track record of leading teams to success and achieving sales performance
  • Ability to multitask in a fast-paced environment while creating an amazing customer experience
  • Flexibility to adapt to changing situations, environments, and work schedules

What We Offer:

  • A comprehensive benefits package, including medical, dental, vision, mental health resources, 401k with company match, life insurance, short-term disability, vacation and sick time, paid company holiday, employee stock purchase program (ESPP), and jury duty
  • Additional perks, such as monthly bonus potential, associate discount, tuition reimbursement, and childcare discount program

We are a proud Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected status. If you require reasonable accommodations, please contact us at [email protected]. Our company participates in E-Verify. For more information, please visit our website.