Senior Care Coordinator

3 weeks ago


Sunbury, Pennsylvania, United States Senior Helpers Full time
Job Title: Senior Care Coordinator

We are seeking a highly motivated and organized Senior Care Coordinator to join our team at Senior Helpers. As a Senior Care Coordinator, you will play a critical role in ensuring the satisfaction of our clients and their families by providing exceptional customer service and support.

Key Responsibilities:
  • Client Onboarding: Welcome new clients and caregivers, ensuring a smooth transition and setting the stage for a successful partnership.
  • Client Satisfaction: Conduct regular check-ins with clients and caregivers to ensure their needs are being met and make adjustments as needed.
  • Care Plan Development: Collaborate with care managers to develop and implement personalized care plans that meet the unique needs of each client.
  • Client Communication: Maintain open and transparent communication with clients, caregivers, and care managers to ensure everyone is informed and aligned.
  • Administrative Tasks: Manage client files, maintain accurate records, and perform other administrative tasks as needed.
Requirements:
  • Education: Bachelor's degree in a related field or equivalent experience.
  • Experience: Minimum of 1 year of experience in a customer service or care coordination role.
  • Skills: Excellent communication and organizational skills, ability to work independently and as part of a team, and proficiency in Microsoft Office.
What We Offer:
  • Competitive Salary: $40,000 - $42,500 per year, depending on experience.
  • Performance-Based Incentives: Up to $3,250 per year.
  • Benefits: Medical, dental, vision, life insurance, and more.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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