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Director of Records/Office of the Registrar
2 months ago
We are seeking an experienced Director of Records to join our Office of the Registrar team at Academy of Art University. As a key member of our team, you will be responsible for ensuring adherence to applicable state and federal regulations, managing department staff, and overseeing the development and maintenance of department staff training, resources, and support materials.
Key Responsibilities- Ensure compliance with regulatory requirements by maintaining knowledge of requirements and performing routine process and procedure audits.
- Oversee the development and maintenance of department staff training, resources, and support materials.
- Manage department staff, ensuring all performance expectations are met, and direct the operation of the Office of the Registrar to align with the mission and vision of the Academy.
- Analyze and report on productivity, customer service levels, and trends, and provide recommendations to the EVP of Financial Aid & Compliance to ensure efficiency and effectiveness.
- Proactively seek out industry-related reports, trends, and best practices to ensure the department stays up-to-date with industry changes and technology.
- Oversee all external requests for data, ensuring the information provided is complete, accurate, and compliant.
- Manage department resources and budget to ensure proper allocations.
- Schedule and maintain the Office of the Registrar Academic Calendar in coordination with Student Services and Curriculum departments.
- Represent the department and university in accreditation and Department of Education site visits.
- Provide student academic records to HR in conjunction with subpoenaed requests.
- Oversee ongoing degree evaluation/audit processes, final grade posting, and academic standings processes, as well as all degree awarding.
- Adjust PeopleSoft educational data for financial aid and other departments.
- Set up new programs in PeopleSoft for continuing students as necessary.
- Oversee transactional workflow and paperwork, including Cal Grant GPA verifications, subpoena requests, grade changes, and more.
- At least 3 years of education experience within a Registrar's Office.
- Knowledge of regulatory compliance as it relates to Registrar Office functions.
- Outstanding technical skills, organizational skills, and independent judgment.
- Ability to manage the complexities of student records and registration using the PeopleSoft database.
- Excellent verbal and written communication skills with the ability to effectively communicate at all levels in the organization.
- Ability to thrive in a hybrid work environment, working independently on routine tasks and adapting to changing business requirements.
Academy of Art University offers full-time employees health insurance, 401k options, paid vacation, paid holidays, paid sick leave, and a commuter benefit program. Full-time employees also have access to our multi-lane swimming pool, two fitness centers, and our many recreational programs.
