Patient Access Representative Outpatient Scheduling/ Full-Time

4 weeks ago


Santa Fe, New Mexico, United States CHRISTUS Health Full time

Job DescriptionPOSITION SUMMARY: Patient Access Representative I is responsible for scheduling outpatient procedures, verifying patient demographics, and collecting payments. The ideal candidate will have excellent communication skills, be detail-oriented, and have a strong understanding of health insurance concepts.

Responsibilities:

  • Schedule outpatient procedures, including ancillary and primary visits
  • Verify patient demographics and insurance information
  • Collect payments and set up payment plans
  • Ensure accuracy and customer service scores meet expectations
  • Adhere to employee codes of conduct and departmental productivity measures

Requirements:
  • High school graduate
  • Medical Terminology Certification preferred
  • One to two years of general or medical office experience
  • Experience with Excel, email, and online insurance verification

Working Conditions:
  • Ability to sit for long periods of time at a computer terminal
  • Extensive use of hands for writing, phone, and computer work
  • Subject to stressful professional relationships


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