Patient Access Representative Outpatient Scheduling/ Full-Time
4 weeks ago
Job DescriptionPOSITION SUMMARY: Patient Access Representative I is responsible for scheduling outpatient procedures, verifying patient demographics, and collecting payments. The ideal candidate will have excellent communication skills, be detail-oriented, and have a strong understanding of health insurance concepts.
Responsibilities:
- Schedule outpatient procedures, including ancillary and primary visits
- Verify patient demographics and insurance information
- Collect payments and set up payment plans
- Ensure accuracy and customer service scores meet expectations
- Adhere to employee codes of conduct and departmental productivity measures
Requirements:
- High school graduate
- Medical Terminology Certification preferred
- One to two years of general or medical office experience
- Experience with Excel, email, and online insurance verification
Working Conditions:
- Ability to sit for long periods of time at a computer terminal
- Extensive use of hands for writing, phone, and computer work
- Subject to stressful professional relationships
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