Customer Service Representative

4 days ago


Newport, Kentucky, United States Quipt Home Medical Full time
Job Summary

Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are seeking a driven individual to join our team as a Customer Service Representative in our Sleep & Respiratory division.

Key Responsibilities
  • Verify patients' insurance benefits and answer patient questions about CPAP & BIPAP
  • Discuss financial responsibility with patients and educate them about the importance and benefits of CPAP/BIPAP
  • Patient Intake and Insurance Verification
  • Cleaning and testing equipment
  • Work under the Respiratory Therapist to assist with CPAP setups
  • Other duties as assigned
Requirements
  • Excellent organizational and time management skills
  • Extreme attention to detail is required
  • Must possess exceptional communication and customer service skills
  • Strong Computer skills
  • Team player who is able to multitask
  • Professional appearance and positive attitude are essential
  • Able to pass a background check
Preferred Qualifications
  • A minimum of 2 years in a healthcare environment
  • Experience with insurance verification, patient intake and customer service
What We Offer
  • Medical Insurance- multiple plans to choose from
  • Dental & Vision Insurance
  • Short Term Disability & Long Term Disability Options
  • Life Insurance
  • Generous PTO plan
  • Paid Holidays
  • 401K
  • 401K match
  • Competitive Pay


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