Complex Claims Resolution Specialist
6 days ago
USAA is seeking a highly skilled Senior Property Claims Adjuster to join our team. As a key member of our claims department, you will be responsible for investigating, evaluating, and resolving complex property insurance claims.
Key Responsibilities- Claims Investigation and Evaluation: Conduct thorough investigations of complex property claims, including reviewing policy documents, inspecting damage, and gathering evidence.
- Negotiation and Settlement: Negotiate with claimants, vendors, and other stakeholders to reach equitable settlements, ensuring compliance with regulatory requirements.
- Communication and Collaboration: Communicate effectively with claimants, agents, and other stakeholders to resolve claims efficiently and professionally.
- Risk Management: Identify and mitigate risks associated with business activities, ensuring compliance with risk and compliance policies and procedures.
- Education: High School Diploma or equivalent required; Bachelor's degree preferred.
- Experience: 2+ years of relevant property claims adjusting experience, including writing estimates and handling complex claims.
- Skills: Proficient in Xactimate or similar estimating platforms, advanced knowledge of property claims contracts and case law, and excellent negotiation, investigation, and communication skills.
USAA offers a competitive salary range of $59,070 - $106,340, comprehensive benefits, and opportunities for career growth and development.
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