Bilingual Administrative Assistant

2 weeks ago

Washington, Washington, D.C., United States OSI Management, Inc. Full time
Job Summary

We are seeking a highly skilled and bilingual Administrative Assistant to join our dynamic team. As the primary point of contact for our office, you will be responsible for handling phone inquiries, face-to-face interactions, and providing exceptional customer service in both Spanish and English.

Key Responsibilities
  • Bilingual Communication:
    • Provide top-notch customer service in both Spanish and English.
    • Translate documents and communications as needed.
    • Assist in facilitating bilingual meetings and discussions.
  • Reception:
    • Answer and direct phone calls in a professional and friendly manner.
    • Greet and assist visitors with a positive and service-oriented attitude.
    • Manage a high volume of interactions, dealing with 50-100 different individuals daily.
  • Mail and Document Management:
    • Receive, sort, and scan mail and other documents.
    • Ensure accurate and timely distribution of mail to the appropriate recipients.
    • Maintain organized electronic and physical filing systems.
  • Basic Computer Tasks:
    • Utilize office software to perform basic tasks like data entry, document creation, and email correspondence.
  • General Administrative Support:
    • Provide support to other administrative staff as needed.
    • Perform other related duties as assigned.
Requirements
  • Proficiency in both Spanish and English, spoken and written.
  • High School Diploma or equivalent; Associate's or Bachelor's degree is a plus.
  • Minimum of 1 year of experience in a customer service or administrative role.
  • Basic computer skills including familiarity with office software.
  • Strong interpersonal skills with an approachable and professional demeanor.
  • Ability to handle a fast-paced environment and manage interactions with a diverse range of individuals.
  • Ability to lift and carry objects weighing up to 20 lbs as part of daily job duties.
About OSI Offices

OSI Offices is the longest running executive suite in the United States, starting in 1981. We serve a diverse range of professionals that need office, mail and phone solutions.

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