Customer Reservation Specialist

2 weeks ago


Mount Laurel, New Jersey, United States Albert's Transportation Full time
Position Overview

We are seeking a dedicated and enthusiastic individual for a full-time role as a Customer Reservation Specialist at Albert's Transportation. This position plays a crucial role in our operations, focusing on providing exceptional service to our clients.

Key Responsibilities
  • Manage incoming telephone calls and assist customers with their reservation needs.
  • Respond to email inquiries in a timely and professional manner.
  • Collaborate with the dispatch supervisor to ensure efficient scheduling and assignment of transportation services.
Qualifications

The ideal candidate will possess:

  • Strong interpersonal skills and a friendly demeanor.
  • Excellent telephone etiquette and communication abilities.
  • A willingness to learn new software applications.
  • Familiarity with local demographics to better assist our clients.
Compensation and Benefits

We offer a competitive starting salary of $17.00 per hour, with a performance review after a designated period. Additionally, employees are eligible for paid time off, health benefits, and a 401k plan.



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