Administrative Support Specialist
2 weeks ago
Job Summary:
HRM-PM11 Demo is seeking a highly skilled Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will play a critical role in supporting hospital administration by representing the administrators, controlling calendars, preparing reports and documents.
Key Responsibilities:
- Represent the Administrators: Handle and screen incoming telephone calls, record and transmit messages, receive and announce scheduled visitors, and screen unscheduled visitors.
- Calendar Management: Maintain a master administration calendar, reschedule appointments when conflicts arise, and arrange appointments for administrators.
- Office Services Support: Provide administrative support to administrators by inputting data, proofreading documents, gathering information, preparing reports, maintaining files, ordering and maintaining supplies and equipment.
- Customer Service: Enhance the hospital's customer service reputation by assisting patients, visitors, and physicians to resolve expressed concerns.
- Confidentiality: Keep information confidential by following the employee confidentiality policy.
- Inter- and Intra-Departmental Cooperation: Contribute to effective working relationships by supporting inter- and intra-departmental cooperation.
- Administrative Support: Accomplish administration and hospital mission by completing related results as needed.
Requirements:
- Administrative Writing Skills: Possess strong administrative writing skills to prepare reports and documents.
- Telephone Skills: Demonstrate excellent telephone skills to handle and screen incoming calls.
- Meeting Planning: Show ability to plan and coordinate meetings.
- Deadline-Oriented: Meet deadlines and prioritize tasks effectively.
- Multi-tasking: Possess strong multi-tasking skills to handle multiple responsibilities.
- Scheduling: Demonstrate ability to schedule appointments and maintain calendars.
- Data Entry Skills: Possess strong data entry skills to input information accurately.
- Professionalism: Exhibit professionalism in all interactions with patients, visitors, and physicians.
- Attention to Detail: Demonstrate attention to detail to maintain accurate records and files.
- Organization: Possess strong organizational skills to prioritize tasks and manage time effectively.
- Dependability: Demonstrate dependability and reliability in completing tasks and meeting deadlines.
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