Front Desk Agent

6 days ago


Pagosa Springs, Colorado, United States The Springs Resort Full time
Front Desk Agent Opportunity

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Springs Resort. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and welcoming arrival experience.

Key Responsibilities:

  • Greet and check in guests, ensuring a seamless and personalized experience.
  • Manage guest check-outs and handle billing inquiries in a professional and timely manner.
  • Answer phone calls, respond to inquiries, and provide information about resort amenities and services.
  • Maintain accurate guest records and manage reservations through our property management system.
  • Address and resolve guest complaints or concerns promptly and professionally.
  • Assist with concierge services, including activity reservations and local recommendations.
  • Ensure the front desk area is clean and organized at all times.
  • Collaborate with housekeeping and maintenance teams to meet guest needs.
  • Handle cash and credit transactions accurately.

Requirements:

  • High school diploma or equivalent required; degree in hospitality management preferred.
  • Previous experience in a front desk or customer service role preferred.
  • Familiarity with property management systems is a plus.

What We Offer:

  • A competitive salary of $17 per hour.
  • A comprehensive benefits package, including free rentals for ski equipment, tubes, kayaks, paddle boards, discounts on rafting and Hot Air Balloon rental discounts, free professional theater tickets, and more.

About Us:

The Springs Resort is a luxury destination celebrated for its 25 naturally hot therapeutic mineral pools from the deepest geothermal hot spring, The Mother Spring. We offer breathtaking views of the surrounding mountains and are an ideal retreat for relaxation and rejuvenation. Our team is committed to providing exceptional guest service and creating unforgettable experiences for our visitors.



  • Pagosa Springs, Colorado, United States The Springs Resort Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and experienced Front Desk Agent to join our team at The Springs Resort. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling check-ins and checkouts, and ensuring a smooth and efficient experience for our guests.Key Responsibilities:Provide attentive...


  • Pagosa Springs, Colorado, United States The Springs Resort Full time

    About the RoleWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Springs Resort. As the first point of contact for our guests, you will play a key role in creating a welcoming atmosphere and providing exceptional service.Key ResponsibilitiesGreet and check in guests, ensuring a smooth and welcoming arrival...

  • Front Desk Agent Lead

    1 month ago


    Steamboat Springs, Colorado, United States One Steamboat Place Full time

    Job Title: Front Desk Agent LeadJob Summary:We are seeking a highly skilled and experienced Front Desk Agent Lead to join our team at One Steamboat Place. As a Front Desk Agent Lead, you will be responsible for providing exceptional customer service, managing front desk operations, and leading a team of Front Desk Agents.Key Responsibilities:Provide...


  • Pagosa Springs, Colorado, United States Presidian Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at The Springs Resort. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProvide attentive and courteous service to all guests,...


  • Pagosa Springs, Colorado, United States The Springs Resort Full time

    Front Desk Agent Opportunity at The Springs ResortWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Springs Resort. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities: Greet and...

  • Lead Front Desk Agent

    1 month ago


    Steamboat Springs, Colorado, United States One Steamboat Place Full time

    Job Title: Lead Front Desk AgentJob Summary:We are seeking a highly skilled and experienced Lead Front Desk Agent to join our team at One Steamboat Place. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service, ensuring seamless check-in and check-out processes, and maintaining a high level of...

  • Front Desk Agent

    6 days ago


    Colorado Springs, Colorado, United States Highgate Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesProvide attentive and courteous service to guests during...

  • Front Desk Agent

    6 days ago


    Colorado Springs, Colorado, United States Aimbridge Hospitality Full time

    Job SummaryThe ideal candidate for this role will possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. As a Front Desk Agent, you will be responsible for greeting and registering guests, providing exceptional customer service, and ensuring a smooth check-in and check-out process.Key...


  • Colorado Springs, Colorado, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a skilled Front Desk Agent to join their team. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience.Key Responsibilities:Greet and welcome guests, providing a warm and friendly welcome to...


  • Colorado Springs, Colorado, United States Kudos, LLC Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Kudos, LLC. As a Front Desk Agent, you will be the first point of contact for our guests and play a critical role in ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide exceptional customer service to guests,...


  • Colorado Springs, Colorado, United States Five Senses Hospitality Associates Full time

    Front Desk AgentWe are seeking a highly skilled and friendly Front Desk Agent to provide exceptional customer service to our guests at Five Senses Hospitality Associates.Key Responsibilities:Greet and welcome guests in a professional and courteous mannerProvide accurate information about the hotel and its servicesAssist with check-in and check-out processes,...


  • Colorado Springs, Colorado, United States Five Senses Hospitality Associates Full time

    Front Desk AgentWe are seeking a highly skilled and friendly Front Desk Agent to provide exceptional customer service to our guests at Five Senses Hospitality Associates.Key Responsibilities:Greet and welcome guests in a professional and courteous mannerProvide accurate and timely information about hotel services and amenitiesAssist with check-in and...


  • Steamboat Springs, Colorado, United States One Steamboat Place Full time

    Job Title: Front Desk AgentAt One Steamboat Place, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and owners, providing exceptional service and ensuring a seamless experience.Key Responsibilities:Provide friendly and efficient front desk...


  • Glenwood Springs, Colorado, United States Quality Inn & Suites Full time

    Front Desk AgentAre you a customer service enthusiast looking for a challenging role in a dynamic environment? We are seeking a highly skilled and motivated Front Desk Agent to join our team at Quality Inn & Suites.As a Front Desk Agent, you will play a vital role in ensuring the smooth operation of our hotel. Your responsibilities will include providing...


  • Colorado Springs, Colorado, United States CUSA, LLC Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly organized and customer-focused Front Desk Agent to join our team at CUSA, LLC. As a Front Desk Agent, you will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a smooth check-in and check-out process.Key Responsibilities:Process guest arrivals and...


  • Colorado Springs, Colorado, United States TownePlace Colorado Springs South Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at TownePlace Colorado Springs South. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth stay for our guests.Key ResponsibilitiesRegister guests and handle...


  • Steamboat Springs, Colorado, United States One Steamboat Place Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Agent to join our team at One Steamboat Place. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, answering their questions, and resolving any issues that may arise.Key ResponsibilitiesProvide friendly, efficient, and professional...


  • Steamboat Springs, Colorado, United States One Steamboat Place Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at One Steamboat Place. As a Front Desk Agent, you will be the first point of contact for our guests and owners, providing exceptional customer service and ensuring a seamless experience.Key ResponsibilitiesProvide friendly, efficient, and professional front desk...


  • Colorado Springs, Colorado, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is responsible for providing exceptional customer service to all guests, ensuring a seamless and enjoyable experience throughout their stay. This role requires a high level of attention to detail, effective communication skills, and the ability to work well under pressure.Key ResponsibilitiesCustomer Service: Provide...


  • Glenwood Springs, Colorado, United States Quality Inn & Suites Full time

    Front Desk AgentAre you a customer service enthusiast looking for a challenging role in a dynamic environment? We are seeking a highly skilled and motivated Front Desk Agent to join our team at Quality Inn & Suites.Key Responsibilities:Provide exceptional customer service to guests, ensuring a positive experience throughout their stayManage reservations,...