Visier Platform Operations Specialist

3 days ago


New York, New York, United States Insight Global Full time
Job Description

Job Summary:

We are seeking a highly skilled Visier Platform Operations Specialist to join our team at Insight Global. As a Visier Platform Operations Specialist, you will be responsible for ensuring the smooth operation of our Visier platform, including technical support, data management, and platform growth.

Key Responsibilities:

  • Provide technical support for Visier platform users, including troubleshooting and resolving issues
  • Manage data loads and optimization to ensure platform health and availability
  • Coordinate with upstream data providers and Visier technical teams to ensure seamless data integration
  • Develop and implement strategies for platform growth and scalability
  • Collaborate with the business change management team to ensure successful platform adoption
  • Monitor and report on platform health and availability
  • Develop and maintain documentation for Visier platform operations

Requirements:

  • 5+ years' experience as an implementation consultant, SaaS technical operations, or Operations Engineer
  • Technical knowledge of Visier
  • Experience with SaaS Platform Administration in HR/People Analytics space
  • Experience in upgrade/release management, data inquiry support, demand management, vendor management
  • Experience in managing escalations, operations & SLA oversight, scalability support
  • Excellent written and verbal communication skills
  • Technical Sys Admin background/scripting and sql knowledge

Preferred Qualifications:

  • Visier certifications
  • Professional Services experience in platform implementation and Tech Ops
  • Strong Scripting and SQL Skills

Benefits:

  • Medical, dental, and vision insurance
  • HSA, FSA, and DCFSA account options
  • 401k retirement account access with employer matching
  • Paid sick leave and/or other paid time off as provided by applicable law

Compensation: $60hr to $66hr



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